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	<title>Deborah Shane Toolbox &#187; E-mail Marketing</title>
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	<description>Your Empowerment Advocate</description>
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		<title>Always Be Retaining Customers</title>
		<link>http://www.deborahshanetoolbox.com/always-be-retaining/</link>
		<comments>http://www.deborahshanetoolbox.com/always-be-retaining/#comments</comments>
		<pubDate>Wed, 26 May 2010 12:30:31 +0000</pubDate>
		<dc:creator>Deborah Shane</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Skills]]></category>
		<category><![CDATA[Customer Service & Retention]]></category>
		<category><![CDATA[E-mail Marketing]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Marketing & Branding]]></category>
		<category><![CDATA[Sales]]></category>
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		<category><![CDATA[Personal Branding]]></category>
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		<description><![CDATA[We have come to the last step in our sales journey. We have covered prospecting, qualifying, analyzing, negotiation, closing , and now retention. People will remember how you made them feel! What kind of experience do want customers to have with with you and your business? How do you keep customers happy, engaged and continuing [...]]]></description>
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		<title>10 Themes to Define the Web Next Year</title>
		<link>http://www.deborahshanetoolbox.com/10-themes-to-define-the-web-next-year/</link>
		<comments>http://www.deborahshanetoolbox.com/10-themes-to-define-the-web-next-year/#comments</comments>
		<pubDate>Mon, 07 Dec 2009 13:16:00 +0000</pubDate>
		<dc:creator>Deborah Shane</dc:creator>
				<category><![CDATA[E-mail Marketing]]></category>
		<category><![CDATA[Marketing & Branding]]></category>
		<category><![CDATA[Professional Development]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Trends]]></category>

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		<description><![CDATA[Pete Cashmore is founder and CEO of Mashable, a popular blog about social media. He is writing a weekly column about social networking and tech for CNN.com. While Web innovation is unpredictable, some clear trends are becoming apparent.  Expect the following 10 themes to define the Web next year Visit us for resources on sales, [...]]]></description>
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		<title>How Do You Measure Social Media ROI</title>
		<link>http://www.deborahshanetoolbox.com/how-do-you-measure-social-media-roi/</link>
		<comments>http://www.deborahshanetoolbox.com/how-do-you-measure-social-media-roi/#comments</comments>
		<pubDate>Thu, 03 Dec 2009 12:14:00 +0000</pubDate>
		<dc:creator>Deborah Shane</dc:creator>
				<category><![CDATA[Business Skills]]></category>
		<category><![CDATA[E-mail Marketing]]></category>
		<category><![CDATA[Social Media]]></category>

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		<description><![CDATA[How do you measure social media ROI? This is a question that has been popping up frequently lately. What do you measure? Clicks, calls, visits? How do you know it&#8217;s working? This article from Brian Chapell was posted by Jim Tobin at Ignite Social Media, really puts this in perspective and shows how important these [...]]]></description>
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		<title>10 Ways to Reduce E-mail Overload</title>
		<link>http://www.deborahshanetoolbox.com/10-ways-to-reduce-e-mail-overload/</link>
		<comments>http://www.deborahshanetoolbox.com/10-ways-to-reduce-e-mail-overload/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 18:21:00 +0000</pubDate>
		<dc:creator>Deborah Shane</dc:creator>
				<category><![CDATA[E-mail Marketing]]></category>
		<category><![CDATA[Professional Development]]></category>

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		<description><![CDATA[This is a must read for all of us that are barraged, overwhelmed, over-loaded and brain numb&#8230; 10 Ways to Reduce E-mail Overload and when you have a few minutes read this&#8230;Death by Information Overload Done out!]]></description>
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		<title>The Importance of Email!</title>
		<link>http://www.deborahshanetoolbox.com/the-importance-of-email/</link>
		<comments>http://www.deborahshanetoolbox.com/the-importance-of-email/#comments</comments>
		<pubDate>Sat, 31 Oct 2009 14:37:00 +0000</pubDate>
		<dc:creator>Deborah Shane</dc:creator>
				<category><![CDATA[Business Skills]]></category>
		<category><![CDATA[E-mail Marketing]]></category>
		<category><![CDATA[Professional Development]]></category>
		<category><![CDATA[web marketing]]></category>

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		<description><![CDATA[A few weeks ago an article circulated from theWSJ about how email/email marketing was dead and passe! Who said the WSJ is always right? I couldn&#8217;t disagree more! I am using email marketing as part of my integrated marketing strategy very successfully. My Metropolis Newz is a monthly email communication that allows me to serve and educate, [...]]]></description>
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