8 Steps for Solving Problems

Problem Solving Tipsempowermentpersonal developmentpersonal skillsproblem solving

This is a repost of a previous article from the author, speaker Barry Gottlieb

One of my favourite mentors, Brian Tracy, created eight steps for solving problems. Here they are in simple terms:

  • Step One… Start with a positive attitude. It is really important to approach any situation with the confident expectation that you will find the best possible solution if there is there is some problem. Control your attitude, stay calm and relaxed. In doing so, you clear your mind for possible solutions.
  • Step Two… Change your negative way of communication to positive. Use words like “situation” or “challenge”, instead of “problem”. These words are more neutral and they keep your mindset from being negative. “You rise to the challenge.”
  • Step Three… Try to define the situation, by writing it as much clear as you can. Always think on paper! Focus on what the situation really is. Be sure to ask,  “Is this really the challenge, or is it something else?”
  • Step Four… Ask, “What are the reasons that caused this situation?” If you fail to do this step, there is a good chance you will have to go back in solving it again.
  • Step Five… Write down all the possible ways of solving the situation. Remember, the rewards in life are for finding the solutions, not for complaining about the problems. Write as many solutions as possible; the quantity can often show you the quality of the solution you have chosen. Keep in mind that doing nothing may be a good solution.
  • Step Six… Make the best decision! Teddy Roosevelt once said,

    “The best decision is the right decision. The next best decision is the wrong decision. The worst decision is no decision.”

  • Step Seven… Be sure someone is given ownership and responsibility to execute the chosen decision. Be sure to include a finish date for starting and for completing the task.
  • Step Eight… Observe the decision. Determine how and when the task will be measured. Remember to inspect what you expect. Be flexible! You may have to find other solutions and establish new means.

Remember… Every day is a gift, and the quality of your life is your gift to yourself.

Favorite Types of Twitter Users

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We  “love our Twitter” for many reasons.

I have been able to meet so many amazing people and have made so many actionable connections and relationships on Twitter. The biggest learning curve about the social media’s are the etiquette and protocol and respecting how everyone chooses to use them. It can be quite overwhelming.

Some people have described social networking as being at a “huge party”, where you work the room to make some warm connections. I like that. For me, it reminds me of when I was a kid at the park. Like a  “playground” with a lot of kids, where you have to show up regularly to get to know other kids who will, hopefully pick you to play with! You get picked because your fun, good at something, or part of a group.

The thing that makes life and social media so interesting is how many different types of people there are and how we can choose our approach to who we want to friend or follow.

So, here are my five favorite types of Twitter users..

1) The Tweet-heart-motivates and inspires me
2) “The Tweet-osopher-gets me to think
3) “The Tweet-dian-offbeat sense of humor that makes me laugh out loud
4) “The  Real Deal Online Marketer”–who cares first and sells me later
5) “The Re-Tweeter”–who really cares about what you are doing

Here is a really great post from JD Rucker from Soshable.com, that I know you will enjoy and relate to. The 15 Most Annoying Types of Twitter Users. We see them daily. The great news is I don’t have to friend or follow them, but can wish them well!

What are your favorite types of Twitter users? Do share!!

What Are Your Intangibles?

Personal Brandingintangible skillsjob skillspersonal brandingtransferable skills

”Harness all that you have done and learned to add value to your personal brand”

What colleagues and customers value are well-rounded people who bring many “intangibles” to the job and table.

“Intangible assets are defined as identifiable non-monetary assets that cannot be seen, touched or physically measured, which are created through time and/or effort”. 

– Lumen – Boundless Accounting

Some examples might be cooperative,  good judgement, or dependability. Some categories for you to look at for uncovering yours are planning, organization, intelligence, initiative and leadership.

The person who brings the most diverse abilities, experience and qualities to the game will usually win the job or customer. Be ready and willing to cover the floor, front desk, deliver after hours, or stay late to get the job done! Exceptional is now expected, unexpected is what will get you remembered!

All those odd jobs, low jobs and high profile jobs that you have had,  make up all that you are and the skills you have.  The pizza you delivered, the food you served, babysitting, camp counselor, working for your Dad during the summer, delivering newspapers, you get the idea. Those skills you developed and accrued can translate to many work situations and cross needs. Are you a problem solver, organizer, people person, leader, work well alone, go to person? Look back and think about what you gained and how you benefited from all your jobs and what “intangibles’ they added.

Don’t wait to be asked to step up. Step up, be proactive find the need, see the need and fill it. You will be noticed and remembered you for it and it strengthens your reputation and loyalty! The intangibles are not qualities you can easily show in a resume, but you can talk about them in an interview. So, uncover, celebrate and brag just a little!

Your Story Instead of an Elevator Pitch!

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How do you grab someones attention if you only have 30 or 60 seconds or less?

How do you get noticed in social media, email or blogging?

  • Is it a great logo and slogan?
  • It is a great take on a hot subject?
  • Is it something you say that’s clever and funny?

NOT really.

We talk a lot about the  “elevator pitch”: that 30 seconds you have to connect with someone so that they remember you. What can you say that can have that kind of impact, that hasn’t already been heard by someone else many times?

I have created a Profile / BIO, that helps me to introduce myself to people who may have not heard about me, about my work and who I am. It is my professional way of  “getting personal”.

It opens with a  story line:
“I transitioned from a very secure, stable life and career in Southeast Florida and came to a new situation and new adventure in Southwest Florida in August 2006. I launched Train with Shane in February 2007, after an unexpected series of professional events occurred. It was the right time and right decision”

There is a BIG difference between telling people who you are instead of what you do! When you tell your story, it will naturally allow people to relate and find commonality in your experiences. The what you do and sale comes later.

Engage me by sharing your personal story about who you are. If I relate, I will naturally  ask you about what you do.  The relationship and commonality creates the potential for the relationship and sale.  Work on connecting, relating and engaging by being authentic.

I wanted to share this story script with you from Chris Brogan, author of the New York Times Best Seller, Trust Agents. Chris Brogan’s story script. This is a great blueprint for creating your story-line, or script, so that when you meet people, you will have the best chance of being remembered. Relating first, sale or referral  (maybe) comes later.